Secretarial Support

Our dedicated staff will take the time to listen to your patients, understand your needs and represent your practice in a professional and caring manner.

Full Service Reception

Our full service reception is inclusive of the following:

Dedicated phone number
Personalised answering service
Patient enquiries handling
Appointment and diary management
Patient billing and receipting
Management of theatre bookings
Informed financial consent
Patient complaints handling

Professional, industry experienced staff

Our Practice Coordinators and Secretaries have multi-specialty experience, and are on hand to look after your patients, maintain your day to day practice, and ensure the face of your practice is one focussed on customer service.

Articles and Tools for Healthcare Practice

Click through for a list of events VMO attends, either as sponsors or attendees. Come find us if you would like to spark up a conversation about your practice needs.

You will also find updates on service offerings including new technologies

Thank you for your super-professional approach… seriously good.

Dr B.M.

Secretarial Support

Our dedicated staff will take the time to listen to your patients, understand your needs and represent your practice in a professional and caring manner.

Full Service Reception

Our full service reception is inclusive of the following:

Dedicated phone number

Personalised answering service

Patient enquiries handling

Appointment and diary management

Patient billing and receipting

Management of theatre bookings

Informed financial consent

Patient complaints handling

Professional, industry experienced staff

Our Practice Coordinators and Secretaries have multi-specialty experience, and are on hand to look after your patients, maintain your day to day practice, and ensure the face of your practice is one focussed on customer service.